Our delivery & returns policy

Please read about delivery & returns policy to ensure you are familiar with our code of practice.

Delivery

• Free home or on site delivery is available (orders over £1,900)

• We endeavour to have your order with you within 3 working days. Sometimes things can get delayed but we will always ensure you are contacted if there are any issues with your order.

Home/Site deliveries include:

• 1 man palletised delivery
• To a ground floor room
• Space will be required to store the kitchen
• Occasionally with longer/heavier items, we may ask the customer to assist with moving the product. We will clarify this before proceeding with the delivery.
• We will ask for contact details to contact you regarding the delivery of your order.

Returns & Exchanges

• In the rare event that Evo stock arrives damaged, please send us a photograph of the damage to info@betteryourkitchenquote.co.uk and we will arrange for a replacement to be dispatched ( free of charge) the same or next business day.

• Larger remedial items are better suited to our own vehicles or one of our 3rd party logistic partners.

• For invoicing simplicity, we operate a non-returns policy. We will exchange your products like for like if damaged.

Contact Us!

If you want to find out more information about our products and services then please don’t hesitate to get in touch with us!

Call us on: 0161 795 1963

Alternatively, you can email us any question to:

info@betteryourkitchenquote.co.uk